Shipping policy
Where We Ship
We currently ship to all addresses within the United States, including Alaska, Hawaii and APO/FPO addresses. We do not ship internationally at this time.
Where Orders Ship From
Apparel, mahjong mats and ornaments are printed and shipped from the United States. Personalized jewelry is engraved to order by our jewelry production partner and shipped from their facility in California, USA. Every order includes tracking.
Shipping Rates
- $4.95 flat rate on orders under $55
- FREE shipping on orders of $55 or more
Processing & Delivery Times
Every item is made to order just for you.
• Apparel, mahjong mats and ornaments: production usually takes 1–3 business days, plus 2–5 business days for delivery.
• Personalized jewelry: allow up to 5 business days for personalization, plus 2–6 business days for delivery.
During the holiday season (November–December), production and carrier times may be longer. We'll post holiday order deadlines on our website.
Order Tracking
As soon as your order ships, you'll receive an email with a tracking number so you can follow your package.
Multiple Items
If you order several items, they may arrive in separate packages. You won't be charged extra for this.
Address Accuracy
Please double-check your shipping address before placing your order. We're not responsible for packages sent to an incorrect address provided at checkout. If you notice a mistake, contact us right away and we'll do our best to update it before your order goes into production.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 14 days of the expected delivery date and we'll make it right.
Questions?
Email us anytime at info@cleverlittlegifts.com.